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0 VOTE

SPM-3007: Create a new Widget to search NCompass user in dropdown or type-ahead feature

Create a new widget that will allow NCompass user to search for other users with their First and Last name OR user ID. This solution will allow Users to assign/route work to any other user when plan User volumes are over current limitation barrier...
Sue Trawinski 5 months ago in NCompass / NComp: Other 0 Will not do
0 VOTE

SPM-2451: Manage Claims - Search/Select

This is SPM for NB-3905 (now NB-3905), planned for release 24.3.
Sue Trawinski 7 months ago in NCompass / NComp: Manage Claims 1 Will not do
0 VOTE

SPM-2450: Manage Claims - Adjustments

This SPM is for NB-3903, scheduled for 24.3 release
Sue Trawinski 7 months ago in NCompass / NComp: Manage Claims 0 Will not do
0 VOTE

SPM-2576: Group Name Search

The new alt path for Groups/Broker and Multi-Contact has a group search by number. This SPM is to enhance the existing Base Group search functionality to allow a Group Search by name
Sue Trawinski 8 months ago in NCompass / NComp: Broker/Group Contact 1 Will not do
0 VOTE

SPM-2523: Manage Claims - RN Review (Carryover from Umb)

No description provided
Sue Trawinski 8 months ago in NCompass / NComp: Manage Claims / NComp: Request Nurse Review 1 Will not do
0 VOTE

SPM-2382: POC Reporting Insights - Explore Data

Build a report(s) utilizing the data available and parameters to construct a meaningful report(s) for Service Operations Evaluate opportunity to create a dashboard to support our Customers Identify other possible usage of Reporting Insights
Sue Trawinski 8 months ago in NCompass / NComp: Manage Claims 1 Will not do
0 VOTE

SPM-2379: Clock on Non-Live Interactions - Removal

Remove the call timer from non-live interactions (NLI). The timer causes confusion and distraction for users because non-live interactions never include a phone call and they are regularly open for multiple days. 1. Hide timer on certain interacti...
Sue Trawinski 8 months ago in NCompass / NComp: Other 0 Will not do
0 VOTE

SPM-1977: Manage Claims - Restore Purged Claim

Scope involves workflow changes and fixing existing regression defects Regression_ Restore Purged Claim_ Radio Button Selection and Claim Not Found Error Issue (Refer SPM-2275) 1. Restore Purged Claim_ Radio Button selection 2. When I double click...
Sue Trawinski 8 months ago in NCompass / NComp: Restore Purged Claims 1 Will not do
0 VOTE

SPM-1970: New Access group / Role for Research only interactions

Create a functional role/access group that can only create research interactions (similar to role recently created for WY)
Sue Trawinski 8 months ago in NCompass / NComp: User Provisioning and Security 0 Will not do
0 VOTE

SPM-1936: Outbound Call Interaction Member

This is to capture the development and testing for Outbound Call / Manage Campaign work 
Sue Trawinski 8 months ago in NCompass / NComp: Manage Campaign / NComp: Other 0 Will not do