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Ideas Portal for associates and contractors
0 VOTE
Status Will not do
Workspace NCompass
Categories NComp: Other
Created by Sue Trawinski
Created on Oct 2, 2024

SPM-2379: Clock on Non-Live Interactions - Removal

Remove the call timer from non-live interactions (NLI). The timer causes confusion and distraction for users because non-live interactions never include a phone call and they are regularly open for multiple days.

1. Hide timer on certain interactions in base (TBD for base) - Make it Configurable 

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Clock should be removed for all Interaction types except for: Live and outbound member and provider interaction (TBD for base)

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