SPM-2536: SLAs - Establish and Update Standard Base SLAs (carryover from Umb) / Update urgency on Aged items
Updated SPM on 10/9/24 as follows: Create and Implement standard Base Product SLAs SPM 1698: Provide a solution to move Aged work items to a specified workbasket so that CSR can work on priority items or Drop urgency on aged items OR establish SLA...
From SPM-1663: We need to add the division to the criteria for search by unit & workgroup. Req1: Update the label to say "Search by division, unit, & workgroup". Req2: Update the all caps label for UNIT to say "Unit". Req3: Add divis...
SPM-2532: Manage PCP - Base Intent Review and Enhance (carryover from Umb)
Scope includes Workflow changes Fixing existing regression issues Regression _Manage PCP _Intent Is Not Resolved When User Selects The Document And Close (Refer SPM-2278) Regression_ Manage PCP_ System Displaying The Pop Up Message To Corre...
SPM-2530: View and Manage Other Coverages Intent (Carryover from Umb)
This epic includes stories for viewing and managing other coverages. This epic refers to an intent. UMB Data Dictionary UI - Manage Other Coverage UMB Specification - Manage Other Coverage Also need to address the below gap GAP - this element is n...
This epic includes stories for requesting one or more ID cards. This epic refers to an intent. Request ID Card intent in base needs to be reverted back to the original versionAdditional customizations created by Plans needs to be made configurable...