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0 VOTE

SPM-3042: View Billing R3 Carryover

This SPM is to cover the remaining stories that need integration effort.
Sue Trawinski 5 months ago in NCompass 0 In-Progress
0 VOTE

SPM-3046: Enhancement to the Comments capture in NCompass

Request received from multiple plan to expand the character limit in NCompass for comments field. Item being added to setup a special interest group to explore how comments are captured and utilized across the application on various UI Include abi...
Sue Trawinski 5 months ago in NCompass / NComp: Common Functionality 0 Future consideration
0 VOTE

SPM-3011: Reviewing where we capture the caller’s phone number at start of interaction

In servicing. the CSR will capture the callback back upfront at the start of the interaction. Each plan has a different way to capture callback. For MI capturing of the callback information is a separate screen and is done after verification. The ...
Sue Trawinski 5 months ago in NCompass 0 New
0 VOTE

SPM-3010: Display member verification on member search screen when contact is selected member

Enhance the verification flow by displaying the verification questions on member search screen
Sue Trawinski 5 months ago in NCompass / NComp: Other 0 New
0 VOTE

SPM-3007: Create a new Widget to search NCompass user in dropdown or type-ahead feature

Create a new widget that will allow NCompass user to search for other users with their First and Last name OR user ID. This solution will allow Users to assign/route work to any other user when plan User volumes are over current limitation barrier...
Sue Trawinski 5 months ago in NCompass / NComp: Other 0 Will not do
0 VOTE

SPM-3005: Group/Broker/Multi-Contract Flow - Post Day 2 enhancements

SPM-355 developed the initial releases of G/B/MC in Live and Non Live. This SPM is being opened to keep track of enhancements needed post release: Base API enhancements to facilitate Group Search/Group tab population Review Harness updates for Gro...
Sue Trawinski 5 months ago in NCompass / NComp: Broker/Group Contact 0 In-Progress
0 VOTE

SPM-1953: API Modernization/Error Handling- CSBenefitAccumulationInquiry:FindClaimsByAccumulation

This service retrieves details of claims that contributed to a given accumulation.
Sue Trawinski 5 months ago in NCompass 0 New
0 VOTE

SPM-1952: API Modernization/Error Handling- CSBenefitAccumulationInquiry: InquireBenefitAccumulations

This service retrieves accumulations for a contract ID.  It returns accumulations both at the contract and individual member level for all dependents on the contract.
Sue Trawinski 5 months ago in NCompass 0 New
0 VOTE

SPM-2238: Request Refund - from UJNI

1. Enhance the UI/Workflow and integrate with Plan Code 007 data 2.SP556 - Request Refund: Transfer payment - Add contracts to transfer payment (Refer SPM-1673)  Requirement 1: Display the required fields with asterisks in the “Add contracts ...
Sue Trawinski 5 months ago in NCompass / NComp: Request Refund 0 In-Review
0 VOTE

De-identifying Elevance / Carefirst data

Goal: A solution is needed to de-identify Elevance / Carefirst data so that this information can be safely used to: Improve NPS: One of the NASCO initiatives is to reduce duplicate claims. Having this deidentified data will enable us to back test ...
Jake Moroshek 6 months ago in Data, Analytics, Reporting, AI 0 In-Progress