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Status In-Review
Workspace NCompass
Created by Sue Trawinski
Created on Dec 9, 2024

SPM-2238: Request Refund - from UJNI

1. Enhance the UI/Workflow and integrate with Plan Code 007 data

2.SP556 - Request Refund: Transfer payment - Add contracts to transfer payment (Refer SPM-1673)

 Requirement 1: Display the required fields with asterisks in the “Add contracts to transfer payment” section when the ‘Refund type’ selected is “Transfer Payment”.

Requirement 2: Remove the validation message “One Enrollee ID must be selected or entered” and display fields that are required. Story NMB-3044 addresses the validation messages mismatching the field labels.
This is an issue identified as a blocker for MMAN-4863 in MA 

3.Also covers existing base issue in the flow which needs to be fixed

Issues: 

1. Unable to proceed to the next screen when we get the validation error for check amount. 
2. Validation messages are not refreshed when user changes Refund type.
3. RefundRequestedAmount should be mandatory 
4. “t” should be lower case in page level validation error for refund type field.
5. Inconsistency in field names at page level validation

Reference: MMAN-4661, MMAN-4682, MMAN-4711

Issues

  1. The fields for Refund type section are not refreshing when we change the selection for pending disenrollment request questions.
  2. The values are not retaining in Document request refund and override screen when we go back and forth between the screens.
  3. Operator Name is displayed as Agent in Respond to customer section when unsuccessful attempt is made
  4. Assigned operator is displayed as Service level agent when the SLA is reached

MA reference: MMAN-4658, MMAN-4703, MMAN-4761, MMAN-4762

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