SPM-2731: Bundle Related Billing/Payment/Refund Intents
Evaluate NCompass' ability to bundle Billing/Payments/Refund intents to allow a more efficient experience for backoffice users tasked with these intents for the same customer/member. Note: Product team recommends a new SIG dedicated to this reques...
Sue Trawinski
7 months ago
in NCompass
2
Future consideration
Provide Capability to route work to a particular work basket that needs to be Resolved clean-up (OR) Capability to define a criteria to identify which work object shall be Resolved clean-up automatically System Agent runs daily and Resolves cleans...
During a demo for holiday/weekend date restrictions for FOL intent, an invalid date missing a slash (12/242024) resulted in a loop that did not end or allow the user to correct the date. During the team review, AppDev noted that this happens acros...
Need the ability to view if the member has confidential communication information on file. The source is yet to be determined if it will be members edge or anything else.
2
Future consideration