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NCompass

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0 VOTE

SPM-1923: Keyboard Tab button not working in Provider Information section

Keyboard Tab button not working in Provider Information section
Sue Trawinski 8 months ago in NCompass / NComp: Schedule an Appointment 0 Will not do
0 VOTE

SPM-1815: Respond to customer - Email responses need to allow for more than one email address

In the Respond to Customer task we need the ability to have multi email's entered.  Either in a CC format OR multi addresses in the To.   When the intake is from an email we should be capturing all the address from the incoming emai...
Sue Trawinski 8 months ago in NCompass / NComp: Respond to Customer 0 Will not do
0 VOTE

SPM-1689: SP404 Content Manager search exceeds 100 results

No description provided
Sue Trawinski 8 months ago in NCompass / NComp: Interaction History 0 Will not do
0 VOTE

SPM-1687: NCompBase - Enhance Manage Claim Search/Select

Enhance NCompBase - Manage Claim Intent - Search Claim Features. Being evaluated as part of the SIG efforts From Backlog:   All read only fields need to be revisited b/c of partial search functionality implemented.  Advanced Search....
Sue Trawinski 8 months ago in NCompass / NComp: Manage Claims 0 Will not do
0 VOTE

SPM-1675: NCompBase - Manage Claims - Multiple Claim Complex Adjustment Flow

PO Enhancements: Add columns to the search results grid:  Patient DOB, Member ID, Header Rejection Message Move the Reviewed (Rvwd) column (checkbox) all the way to the left side of the grid Add ability, within the Search Results, to identify...
Sue Trawinski 8 months ago in NCompass / NComp: CLS Audit Logging 0 Will not do
0 VOTE

SPM-1674: System Failure Error Message Standardization

Standards definition, gap assessment, and project estimate completed in 2021 under NR00309J. Current ROM of 7500-9500 hours. Effort needed to standardize the system generated error message code handling process across Plans and Pega applications.&...
Sue Trawinski 8 months ago in NCompass 0 Will not do
0 VOTE

SPM-1669: Enhanced Customer Self Service Capabilities

Request to enhance/create new tables to support Customer Self Service capabilities for the following items: •Supplemental tools •Routing •Users in multiple workgroups
Sue Trawinski 8 months ago in NCompass / NComp: Other 0 Will not do
0 VOTE

SPM-1666: View Authorizations: Audit trail(SP 503) & Date Search Options

Issue: Audit trail history incorrectly displays "Created from service intent " when view authorization is initiated from Add task and not a service intent. Note: This was found in MA and is inherited from commercial. Reference MMAN-4098 Steps to r...
Sue Trawinski 8 months ago in NCompass / NComp: View Authorizations 0 Will not do
0 VOTE

SPM-1511: Check assigned to pending response basket but assigned operator is incorrect

Check assigned to pending response basket but assigned operator is incorrectly showing record services. The issue has been analyzed by NCSC  under IN16824939 and analysis has been attached.
Sue Trawinski 8 months ago in NCompass / NComp: Manage Checks 0 Will not do
0 VOTE

SPM-1428: Make Tasks pane collapsible by default - Member and Provider Interaction

The Tasks pane on Member Search screen (Member interaction) and Provider Search screen (Provider interaction) shall be made collapsible by default so that more UI space can be added to the search grid.
Sue Trawinski 8 months ago in NCompass / NComp: Search/Select/Verify Contact or Member 0 Will not do