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NComp: Respond to Customer

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SPM-2519: Respond to Customer - Correspondence (Carryover from Umb)

This SPM covers the functionality to send correspondence to member   This includes: Creating the UI Generating the letter templates Saving the templates Sending the correspondence Evaluate Outbound Corr - Request written translation to d...
Sue Trawinski 8 months ago in NCompass / NComp: Respond to Customer 0 New
0 VOTE

SPM-2513: Respond to Customer - Fulfillment (Carryover from Umb)

No description provided
Sue Trawinski 8 months ago in NCompass / NComp: Respond to Customer / NComp: Respond to Customer - Correspondence / NComp: Written/Email/FaxFulfillment 0 New
0 VOTE

SPM-1920: RTC-Callback (Cosmetic and existing base defects)

Following issues are covered 1.UJNI-90-Review Harness-Alignment Issue (screen attached) Note : Same Issue observed in Provider Interaction   2. RTC-Callback - Now/Schedule flow - Customer section -Callback number is not updating with latest v...
Sue Trawinski 8 months ago in NCompass / NComp: Respond to Customer 0 In-Review
0 VOTE

SPM-1815: Respond to customer - Email responses need to allow for more than one email address

In the Respond to Customer task we need the ability to have multi email's entered.  Either in a CC format OR multi addresses in the To.   When the intake is from an email we should be capturing all the address from the incoming emai...
Sue Trawinski 8 months ago in NCompass / NComp: Respond to Customer 0 Will not do
0 VOTE

SPM-1623: Evaluate Manage Value Add Programs intent for NCompBase

Evaluate the ability to include the enGen intake form for Value Add Programs
Sue Trawinski 8 months ago in NCompass / NComp: Manage Value Add Programs / NComp: Respond to Customer 0 New