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NCompass

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0 VOTE

SPM-2552: Manage Claims - Workflow and UI Changes (CWB integration)

This effort will include an overall enhancement to the Manage Claims Search, Search Results, Select Claims, Action/Alternate paths. These changes are being identified via SIG made up of NASCO Product, MI, Mass, HZN, and enGen.
Sue Trawinski 6 months ago in NCompass / NComp: Manage Claims 0 In-Progress
0 VOTE

SPM-1721: Enhance Spell Check for inbound email interactions so that it reflects additional, traditional Spell Check functions

Enhance Spell Check for inbound email interactions so that it reflects additional, traditional Spell Check functions included in other applications (such as MS Word). Examples of issues seen with Spell Check in NCompass today include: 1. Applicati...
Sue Trawinski 7 months ago in NCompass 1 In-Review
0 VOTE

SPM-2881: NCompass Workbasket Dropdown Display Limitations

Enhance 'dropdown' or 'type-ahead' lists of User Names to ensure they include all available Users. Evaluate options to ensure the best possible user experience due to large volume of Users (multiple plans have over 5000 users available) Include...
Sue Trawinski 7 months ago in NCompass / NComp: Workbasket/Worklist 0 New
0 VOTE

SPM-749: NCompass MI DAST Remediation

This work intake is being submitted for the remediation of MI NCompass based on the attached DAST scan results performed by Scott Robertson in Aug 2022.
Sue Trawinski 7 months ago in NCompass 0 In-Review
0 VOTE

SPM-573: End Point Monitoring Capabilities

From Paul Snyder: Add a button to NCompass which is ‘SPEEDTEST’. This will invoke a transfer of a 10MB (or some other useful size upon testing) object, with the throughput calculated and displayed on the desktop and perhaps reported back to Pega f...
Sue Trawinski 7 months ago in NCompass / NComp: Other 0 In-Review
0 VOTE

SPM-2869: NCSW Worksheets on Other Interactions tab

This SPM is to fix any existing issues in displaying the NCSW worksheet on the interaction tab. Also enhancing the worksheet to display data for other plans. Currently NCSW worksheet is connected to MI service   Existing issue found as follow...
Sue Trawinski 7 months ago in NCompass 0 New
0 VOTE

SPM-2786: Member Alerts - update Base to restore table logic (currently withdrawn)

Base table logic for Alerts is currently Withdrawn. Base needs Alerts logic re-implemented.
Sue Trawinski 7 months ago in NCompass / NComp: Member Interaction Non-Member / NComp: Provider Interaction 0 New
0 VOTE

SPM-2731: Bundle Related Billing/Payment/Refund Intents

Evaluate NCompass' ability to bundle Billing/Payments/Refund intents to allow a more efficient experience for backoffice users tasked with these intents for the same customer/member. Note: Product team recommends a new SIG dedicated to this reques...
Sue Trawinski 7 months ago in NCompass 2 Future consideration
0 VOTE

SPM-2635: Resolve Clean up Agent

Provide Capability to route work to a particular work basket that needs to be Resolved clean-up (OR) Capability to define a criteria to identify which work object shall be Resolved clean-up automatically System Agent runs daily and Resolves cleans...
Sue Trawinski 7 months ago in NCompass 0 New
0 VOTE

SPM-2490: Invalid date format results in loop

During a demo for holiday/weekend date restrictions for FOL intent, an invalid date missing a slash (12/242024) resulted in a loop that did not end or allow the user to correct the date. During the team review, AppDev noted that this happens acros...
Sue Trawinski 7 months ago in NCompass 0 New