SPM-1920: RTC-Callback (Cosmetic and existing base defects)
Following issues are covered 1.UJNI-90-Review Harness-Alignment Issue (screen attached) Note : Same Issue observed in Provider Interaction 2. RTC-Callback - Now/Schedule flow - Customer section -Callback number is not updating with latest v...
SPM-1954: API Modernization/Error Handling- CSMemberCommentsInquiry: InquireMember Comments
The functionality of this service operation is to return all membership Comments and Qualifications segments from SMF for a contract or a specific member on a contract.
SPM-1893: Quick search function - open search requests in separate tabs
Evaluate the ability to open new quick search requests in a new tab in lieu of replacing search in existing tab so that user can retain existing search results and view new search results simultaneously
SPM-1815: Respond to customer - Email responses need to allow for more than one email address
In the Respond to Customer task we need the ability to have multi email's entered. Either in a CC format OR multi addresses in the To. When the intake is from an email we should be capturing all the address from the incoming emai...
SPM-1787: PID & Follow-up - Create PID (Problem ID) and other PID updates
Evaluate PID & Follow-up - Create PID (Problem ID) to determine if any optimization will be needed for this feature in the NCompass Base Product. Other PID updates: This SPM will be combined with 3 other PID SPM'S(SPM-1471, SPM-1581, and SPM-1...
Evaluate Membership - Terminate Contract to determine if any optimization will be needed for this feature in the NCompass Base Product. Fix existing regression issue TerminateContract_Service request review and comment sections are not getting dis...