Ideas Portal for associates and contractors
ADD A NEW IDEA

NCompass

Showing 148 of 218
0 VOTE

SPM-2203: Redesign Reference Value Table

The design for the Reference Value Table needs to be analyzed and re-evaluated for user friendliness to non technical Plan users
Sue Trawinski 8 months ago in NCompass / NComp: Admin Portal Delegation / NComp: Other 1 New
0 VOTE

SPM-2141: Group/Broker/Multi-Contract: Day 2 enhancements

Enhance Group/Broker/Multi-Contract flow to make available in Member Non-Live enhance reporting other TBD items if time permits
Sue Trawinski 8 months ago in NCompass / NComp: Broker/Group Contact 0 In-Progress
0 VOTE

SPM-2125: Contact Notes (Embedded Notepad) - Various Enhancements

Limit contact(member) notes length and add archive/purge limits to prevent performance issues in the application
Sue Trawinski 8 months ago in NCompass / NComp: Other 0 New
0 VOTE

SPM-2103: Customer Timeline - Adding events outside of Customer Service

Evaluate the possibility of enhancing the Customer timeline in NCompass to allow events outside of Customer Service to be represented on the timeline
Sue Trawinski 8 months ago in NCompass / NComp: Interaction History from another Platform 0 New
0 VOTE

SPM-2091: Route to Team & Save to Worklist - Standardization / Retain data

As a user when I perform Route to team or Save to worklist other action, the data I entered on a screen within the intent shall be retained, so that user can see all the information when they open the intent from Worklist / workbasket. SPM-1925 Ot...
Sue Trawinski 8 months ago in NCompass / NComp: Other 0 New
0 VOTE

SPM-2087: Manage Payment

This epic includes stories for managing a payment. This epic refers to an intent. UMB Data Dictionary UI - Manage Payment Gold Specification - Manage Payment Also includes fixing existing issue sin Base for this intent Issues reported by SIT team ...
Sue Trawinski 8 months ago in NCompass / NComp: Manage Payment 0 New
0 VOTE

SPM-2040: Live Interaction Member Walk-In

This epic includes stories for a walk-in interaction for a member. This is used when a member physically walks into a location. UMB Data Dictionary UI - Walkin Interaction Member UMB Specification - Walkin Interaction Member
Sue Trawinski 8 months ago in NCompass / NComp: Member Walk In Interaction 0 Future consideration
0 VOTE

SPM-2033: Member 360 - Totals, Claims, Auths Tab

Enhance the existing Member 360 to include a Totals/Claims/Auths tab to allow quick access to current/recent frequently used Data
Sue Trawinski 8 months ago in NCompass / NComp: Member 360 0 New
0 VOTE

SPM-1979: View Statement of Expense

This story is for displaying the statement of expense Given that I am a user (CSR, etc.) and navigated to member/provider 360 and launched the View totals intents User should be able to view Statement of Expense under Other Actions On selectin...
Sue Trawinski 8 months ago in NCompass / NComp: View Totals/SOP/SOE 0 Future consideration
0 VOTE

SPM-1978: View Statement of Payments

This story is for displaying the statement of payments Given that I am a user (CSR, etc.) and navigated to member 360 and launched the View totals intents User should be able to view Statement of Payment under Other Actions On selecting from O...
Sue Trawinski 8 months ago in NCompass / NComp: View Totals/SOP/SOE 0 Future consideration