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SPM-2003: AI.me to Retain Recommended Actions in 8.7

Current functionality in AI.me Base 8.2.5 environment retains any selected Recommended Actions for Phone channels when outcomes of "Remind on next call" or "Transfer to appropriate resource" are selected. This functionality is also needed in AI.me...
Sue Trawinski 10 months ago in AI.me / AI.me: Recommended Action History 0 Future consideration
0 VOTE

SPM-1484: Add User ID to the Update API and Interaction History

Provide ability add User ID to the Update API and Interaction History, so that I can identify the User that made the outcome selection.
Sue Trawinski 10 months ago in AI.me 0 In-Progress
0 VOTE

SPM-1387: Provisioning User Issue Identified by Security Team

Getting an error when provisioning users. Note: there is a work around in MI AIME… where you can create the ID 1^st^ with the PRPC:Administrators AG, then switch over to AIME AG and add the PegaAdmin Skill.
Sue Trawinski 10 months ago in AI.me / AI.me: Other 0 Future consideration
0 VOTE

SPM-1321: AI.me Dashboard Reporting

Create dashboard reporting to support how the product is performing
Sue Trawinski 10 months ago in AI.me 0 In-Progress
0 VOTE

SPM-1298: Optimize Save Interaction History data

Need the following enhancement in Base and Plan layer: Merge SaveInteractionHistory for phone and digital from Admin portal to Update API As a part of digital work, the code has been separately added to save the digital data to IH and not referred...
Sue Trawinski 10 months ago in AI.me 0 Future consideration
0 VOTE

SPM-1263: AI.me DB Comparison Tool

Provide a utility that will compare data across DB tables between MO and PROD and create a report that will show all items that are not matching between PROD and MO. This will alert the team to fix these issues before the next PROD deployment.
Sue Trawinski 10 months ago in AI.me 0 In-Progress
0 VOTE

SPM-1264: Modify Default Application Configuration

Need to enhance the AI.me Default functionality now that application is required in Admin Portal Get Advisories
Sue Trawinski 10 months ago in AI.me 0 Future consideration
0 VOTE

SPM-1260: ACRM Optimization/Enhancements

Optimize ACRM with new features/enhancements: When using Content Management Advisories, the drop down selection in the Advisory Family and Advisories List should be alphabetized in order to more easily find the family and advisory the user wishes ...
Sue Trawinski 10 months ago in AI.me 0 Future consideration
0 VOTE

SPM-1249: Suppression Enhancements

Enhancement Suppression to create a Member Profile table, so that users know how long a particular advisory will be suppressed
Sue Trawinski 10 months ago in AI.me 0 Future consideration
0 VOTE

SPM-1247: Reporting Enhancements

Requesting the following Reporting enhancements: 1. Modify date range in all AI.me reports to go back up only up to 2 years in Base layer. If User tries to query on data prior to the past two year then an error must display to the User. 2. Add abi...
Sue Trawinski 10 months ago in AI.me 0 Future consideration