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NComp: Respond to Customer

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SPM-2519: Respond to Customer - Correspondence (Carryover from Umb)

This SPM covers the functionality to send correspondence to member   This includes: Creating the UI Generating the letter templates Saving the templates Sending the correspondence Evaluate Outbound Corr - Request written translation to d...
Sue Trawinski 10 months ago in NCompass / NComp: Respond to Customer 0 New
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SPM-2513: Respond to Customer - Fulfillment (Carryover from Umb)

No description provided
Sue Trawinski 10 months ago in NCompass / NComp: Respond to Customer / NComp: Respond to Customer - Correspondence / NComp: Written/Email/FaxFulfillment 0 New
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SPM-1920: RTC-Callback (Cosmetic and existing base defects)

Following issues are covered 1.UJNI-90-Review Harness-Alignment Issue (screen attached) Note : Same Issue observed in Provider Interaction   2. RTC-Callback - Now/Schedule flow - Customer section -Callback number is not updating with latest v...
Sue Trawinski 10 months ago in NCompass / NComp: Respond to Customer 0 In-Review
0 VOTE

SPM-1815: Respond to customer - Email responses need to allow for more than one email address

In the Respond to Customer task we need the ability to have multi email's entered.  Either in a CC format OR multi addresses in the To.   When the intake is from an email we should be capturing all the address from the incoming emai...
Sue Trawinski 10 months ago in NCompass / NComp: Respond to Customer 0 Will not do
0 VOTE

SPM-1623: Evaluate Manage Value Add Programs intent for NCompBase

Evaluate the ability to include the enGen intake form for Value Add Programs
Sue Trawinski 10 months ago in NCompass / NComp: Manage Value Add Programs / NComp: Respond to Customer 0 New