Ideas Portal for associates and contractors
ADD A NEW IDEA

NComp: Other

Showing 4
0 VOTE

SPM-3007: Create a new Widget to search NCompass user in dropdown or type-ahead feature

Create a new widget that will allow NCompass user to search for other users with their First and Last name OR user ID. This solution will allow Users to assign/route work to any other user when plan User volumes are over current limitation barrier...
Sue Trawinski 5 months ago in NCompass / NComp: Other 0 Will not do
0 VOTE

SPM-2379: Clock on Non-Live Interactions - Removal

Remove the call timer from non-live interactions (NLI). The timer causes confusion and distraction for users because non-live interactions never include a phone call and they are regularly open for multiple days. 1. Hide timer on certain interacti...
Sue Trawinski 8 months ago in NCompass / NComp: Other 0 Will not do
0 VOTE

SPM-1936: Outbound Call Interaction Member

This is to capture the development and testing for Outbound Call / Manage Campaign work 
Sue Trawinski 8 months ago in NCompass / NComp: Manage Campaign / NComp: Other 0 Will not do
0 VOTE

SPM-1669: Enhanced Customer Self Service Capabilities

Request to enhance/create new tables to support Customer Self Service capabilities for the following items: •Supplemental tools •Routing •Users in multiple workgroups
Sue Trawinski 8 months ago in NCompass / NComp: Other 0 Will not do