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Standards definition, gap assessment, and project estimate completed in 2021 under NR00309J. Current ROM of 7500-9500 hours. Effort needed to standardize the system generated error message code handling process across Plans and Pega applications.
Completing this effort will result in greater user clarity in regards to screen error messages and significantly reduced IT time in diagnosing as well as addressing error situations, Sev2, and Sev1 issues.
