Ideas Portal for associates and contractors
ADD A NEW IDEA

NCompass

Showing 100
0 VOTE

SPM-1779: HIPAA - View/Manage PHI Authorizations

Evaluate HIPAA - View/Manage PHI Authorizations to determine if any optimization will be needed for this feature in the NCompass Base Product.
Sue Trawinski 10 months ago in NCompass / NComp: Manage Privacy Issue / NComp: Other 0 New
0 VOTE

SPM-1778: HIPAA - Manage POA (power of attorney)

Evaluate HIPAA - Manage POA (power of attorney) to determine if any optimization will be needed for this feature in the NCompass Base Product.
Sue Trawinski 10 months ago in NCompass / NComp: Manage Privacy Issue / NComp: Other 0 New
0 VOTE

SPM-1777: Claims - File a Claim

Evaluate Claims - File a Claim to determine if any optimization will be needed for this feature in the NCompass Base Product.
Sue Trawinski 10 months ago in NCompass / NComp: File Claim 0 New
0 VOTE

SPM-1750: Ability to identify Flexlink Contracts in NCompBase

NCompBase team to check how Flexlink accounts are identified in Base today. The goal is to find out if there is a better way to identify these accounts besides maintaining a cross reference table, so that same logic can be utilized for any custom ...
Sue Trawinski 10 months ago in NCompass / NComp: Request ID Card 0 New
0 VOTE

SPM-1705: Update Logic to populate Resolved or Assigned operator name

Resolved operator for some interactions is showing blank. Examples I-29178034 & I-29245405. Attached shows the issue and it shows in history the person who resolved the interaction. The issue has been analyzed by NCSC under IN16830957. See att...
Sue Trawinski 10 months ago in NCompass 0 New
0 VOTE

SPM-1692: Provider Interaction Search & Select Product Enhancements

This SPM will be used to address all Provider Search & Select product enhancement. We will include the following backlog issue as part of the overall enhancements:\ Provider Search - config key for contact details Enable Config key: "precondit...
Sue Trawinski 10 months ago in NCompass / NComp: Search/Select/Verify Provider 0 New
0 VOTE

SPM-1686: NCompBase Error Handling - Finalized Intents

Errors in system are categorized as follows: Field Level errors Business logic errors/validations. System errors For 1, NCompBase should display error messages below the field attributes. For 2 and 3, NCompBase should display error mes...
Sue Trawinski 10 months ago in NCompass / NComp: All Intents 0 New
0 VOTE

SPM-1685: IN16772535 - Optimize DB queries

Pramod/DBA recommended to make the attached query optimization to improve performance. Improve performance for member interaction tab in research provider. Improve performance for agent to resolve open interactions and service requests over night.
Sue Trawinski 10 months ago in NCompass / NComp: Interaction History 0 New
0 VOTE

SPM-1630: FEP - VIP indicator

Creating this SPM for Base evaluation of requested feature below: Currently, the VIP (Very Important Person) Indicator and Blue Shield Plan Codes are not included in the Distributed Enrollment (DE) Incremental (Daily) and Full Files (Monthly) that...
Sue Trawinski 10 months ago in NCompass 0 New
0 VOTE

SPM-1623: Evaluate Manage Value Add Programs intent for NCompBase

Evaluate the ability to include the enGen intake form for Value Add Programs
Sue Trawinski 10 months ago in NCompass / NComp: Manage Value Add Programs / NComp: Respond to Customer 0 New