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NCompass

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0 VOTE

SPM-1289: Provider Portal Integration

Evaluate the ability to integrate with most common Provider Portal to allow quicker access to provider info
Sue Trawinski 10 months ago in NCompass 0 New
0 VOTE

SPM-1284: Pulse

Enhance NCompass to include OOTB Pulse functionality which facilitates social activity stream capabilities as well as collaboration and conversation among users
Sue Trawinski 10 months ago in NCompass / NComp: Other 1 New
0 VOTE

SPM-1251: NCompass - Advisory Intent

Requesting the following enhancements to the NCompass - Advisory Intent: 1. Expose AI.me 'Educating Channels' in the NCompass Base Advisory Intent to support functionality Horizon has today 2. When an outcome is not selected for an advisory, need ...
Sue Trawinski 10 months ago in NCompass / NComp: Advisory Intent 0 New
0 VOTE

SPM-1149: Outbound Call Campaign - update/enhancement

For MASC audience: update flow to remove question: Is contact the selected member?* Yes/No from Member Search screen
Sue Trawinski 10 months ago in NCompass / NComp: Manage Campaign 0 Will not do
0 VOTE

SPM-595: TY2 TMLE View AskBen MLEs from NCompass - Request cost Estimate updates

Enhance NCompass to facilitate a Plan Customer Service Representative to retrieve a previously submitted Member Liability Estimate provided through AskBen in support of the TMLE Year 2 Mandate. This need would typically surface if a Plan Member ca...
Sue Trawinski 10 months ago in NCompass / NComp: Request Cost Estimates 1 In-Review
0 VOTE

SPM-486: Implement Voice Recognition Caller Verification

No description provided
Sue Trawinski 10 months ago in NCompass / NComp: Other 0 Future consideration
0 VOTE

SPM-485: Implement SMS text messaging functionality in NCompass

No description provided
Sue Trawinski 10 months ago in NCompass / NComp: Other 1 Future consideration
0 VOTE

SPM-2828: Read only access to view Routing Configuration

Create a Read only access group / role that can only see Manage Routing under Admin portal and has View only access to look at Routing Configuration Requestor is enGen
Sue Trawinski 10 months ago in NCompass / NComp: Admin Portal Delegation 1 New