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NCompass

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0 VOTE

SPM-1289: Provider Portal Integration

Evaluate the ability to integrate with most common Provider Portal to allow quicker access to provider info
Sue Trawinski 8 months ago in NCompass 0 New
0 VOTE

SPM-1284: Pulse

Enhance NCompass to include OOTB Pulse functionality which facilitates social activity stream capabilities as well as collaboration and conversation among users
Sue Trawinski 8 months ago in NCompass / NComp: Other 1 New
0 VOTE

SPM-1251: NCompass - Advisory Intent

Requesting the following enhancements to the NCompass - Advisory Intent: 1. Expose AI.me 'Educating Channels' in the NCompass Base Advisory Intent to support functionality Horizon has today 2. When an outcome is not selected for an advisory, need ...
Sue Trawinski 8 months ago in NCompass / NComp: Advisory Intent 0 New
0 VOTE

SPM-1149: Outbound Call Campaign - update/enhancement

For MASC audience: update flow to remove question: Is contact the selected member?* Yes/No from Member Search screen
Sue Trawinski 8 months ago in NCompass / NComp: Manage Campaign 0 Will not do
0 VOTE

SPM-595: TY2 TMLE View AskBen MLEs from NCompass - Request cost Estimate updates

Enhance NCompass to facilitate a Plan Customer Service Representative to retrieve a previously submitted Member Liability Estimate provided through AskBen in support of the TMLE Year 2 Mandate. This need would typically surface if a Plan Member ca...
Sue Trawinski 8 months ago in NCompass / NComp: Request Cost Estimates 1 In-Review
0 VOTE

SPM-486: Implement Voice Recognition Caller Verification

No description provided
Sue Trawinski 8 months ago in NCompass / NComp: Other 0 Future consideration
0 VOTE

SPM-485: Implement SMS text messaging functionality in NCompass

No description provided
Sue Trawinski 8 months ago in NCompass / NComp: Other 1 Future consideration
0 VOTE

SPM-2828: Read only access to view Routing Configuration

Create a Read only access group / role that can only see Manage Routing under Admin portal and has View only access to look at Routing Configuration Requestor is enGen
Sue Trawinski 8 months ago in NCompass / NComp: Admin Portal Delegation 1 New