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Status In-Review
Workspace NCompass
Created by Sue Trawinski
Created on Oct 1, 2024

SPM-595: TY2 TMLE View AskBen MLEs from NCompass - Request cost Estimate updates

Enhance NCompass to facilitate a Plan Customer Service Representative to retrieve a previously submitted Member Liability Estimate provided through AskBen in support of the TMLE Year 2 Mandate. This need would typically surface if a Plan Member calls the Plan with questions related to a prior MLE request.

Other RCE updates:

  • Make the Codes and Descriptions section mandatory
    • One row should be added by default and mandatory to enter
    • Mark the fields as required if possible or show a text message
  • Add 'Prior Request Cost Estimate intents' section on the intent under 'Request cost estimate' tab

 

Note - Need to evaluate requirements for umbrella and create a holistic solution

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  • Admin
    Sherry Baksh
    Reply
    |
    Oct 9, 2024

    Additional follow up needed