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NComp: Other

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0 VOTE

SPM-2203: Redesign Reference Value Table

The design for the Reference Value Table needs to be analyzed and re-evaluated for user friendliness to non technical Plan users
Sue Trawinski 10 months ago in NCompass / NComp: Admin Portal Delegation / NComp: Other 1 New
0 VOTE

SPM-2125: Contact Notes (Embedded Notepad) - Various Enhancements

Limit contact(member) notes length and add archive/purge limits to prevent performance issues in the application
Sue Trawinski 10 months ago in NCompass / NComp: Other 0 New
0 VOTE

SPM-2091: Route to Team & Save to Worklist - Standardization / Retain data

As a user when I perform Route to team or Save to worklist other action, the data I entered on a screen within the intent shall be retained, so that user can see all the information when they open the intent from Worklist / workbasket. SPM-1925 Ot...
Sue Trawinski 10 months ago in NCompass / NComp: Other 0 New
0 VOTE

SPM-1779: HIPAA - View/Manage PHI Authorizations

Evaluate HIPAA - View/Manage PHI Authorizations to determine if any optimization will be needed for this feature in the NCompass Base Product.
Sue Trawinski 10 months ago in NCompass / NComp: Manage Privacy Issue / NComp: Other 0 New
0 VOTE

SPM-1778: HIPAA - Manage POA (power of attorney)

Evaluate HIPAA - Manage POA (power of attorney) to determine if any optimization will be needed for this feature in the NCompass Base Product.
Sue Trawinski 10 months ago in NCompass / NComp: Manage Privacy Issue / NComp: Other 0 New
0 VOTE

SPM-1590: Update Create new work button functionality in the task/intent perform harness

Currently, the Create new work button is only available from the the task/intent perform harness if the parent interaction has been resolved. Task and intents are often routed to users who do not have ownership of the parent interaction who can ex...
Sue Trawinski 10 months ago in NCompass / NComp: All Intents / NComp: Other 0 New
0 VOTE

SPM-1386: NCompBase: Voice of the Customer (VOC) Qualtrics (from enGen SPM-1366)

Enhance NCompass to pull defined fields for Medicare Advantage Live member callers to be transferred via a file to the servicing center for Medicare Advantage. NOTE - this requests facilitates/impacts the Stars rating process
Sue Trawinski 10 months ago in NCompass / NComp: All Intents / NComp: Other 0 New
0 VOTE

SPM-1296: Quality Control Feature

Enhance NCompas to include a Quality/Audit feature that provides the ability to set a percentage of a users work to be routed for Quality Audit review routes work for Quality Audit review for evaluation before it is "finalized/resolved" and pro...
Sue Trawinski 10 months ago in NCompass / NComp: Other 0 New
0 VOTE

SPM-1284: Pulse

Enhance NCompass to include OOTB Pulse functionality which facilitates social activity stream capabilities as well as collaboration and conversation among users
Sue Trawinski 10 months ago in NCompass / NComp: Other 1 New