SPM-2815: On line Reports - Add ability to email, including scheduled delivery times, on line reports to customers
Enhance NCompass to allow the ability to email online reports to plan personnel, including the ability to create a recurring scheduled delivery (daily, weekly, etc).
Analyze and standardize remaining online reports and make them available within the Product There is a new column for contact type that needs to be added to the following report (Refer SPM 1691) SLA Breakdown of Open Interactions SLA Breakd...
